Frequently Asked Questions

  • General Info

  • transport

  • booking

  • payment

  • Inclusions

  • COVID-19

  • Cancellation

General Information

1. Is this only available for couples? 

You do not have to be a couple but you will be required to book for two people and all activities will be in pairs. The booking is for twin share accommodation.

2. Can I go on this trip by myself?

No, unfortunately this is sold as a twin share package only.

3. Will there be any other people on this tour?

This package will be available for up to twelve couples, so your lunches and dinners will be shared with the other eleven couples. Your helicopter experience will be shared with one other couple. The group will remain together throughout the weekend.

4. Is there an age limit for this experience?

Due to the nature of this experience, all guests are required to be over 18. This experience is tailored and most suitable for those over the age of 25.

5. Is this available for people with mobility restrictions?

OneLux welcomes guests with disabilities or special needs however, any disability or medical condition requiring special attention must be disclosed to OneLux at the time of booking including all important information relating to your health, mobility and fitness which may affect your partial or total participation in the experience. This information is also crucial to allow OneLux to ensure the experience you have chosen is suitable and meets your needs. For our full policy please visit our mobility information in the terms and conditions here.

6. Do I need travel insurance?

Due to the nature of some of the activities, OneLux recommends getting travel insurance. However, it is up to the individual to source and provide their own insurance. 

7. Do you offer any experiences like this to other destinations?

OneLux will be offering exclusive weekends to other destinations in the near future. If you would like to hear more about our new destinations, please email [email protected]

8. Is baggage handling available?

We’ll take care of your bags from the moment you leave the airport to the time you return, ensuring a comfortable and hassle free weekend.

9. How should I dress for this experience?

You should bring clothes that are respectable but comfortable to visit wineries and travel in the daytime. We would encourage you to dress up in the evenings.